Privacy Policy
Your trust matters to us. Here's how we handle your information.
Effective Date: January 1, 2026
Voltira Labs provides chimney repair services in Freehold, New Jersey. We respect your privacy and want you to understand what information we collect, why we collect it, and how we keep it safe. This policy applies to our website and to the services you request from us.
Information We Collect
When you contact us for a chimney repair, we collect the details you give us: your name, phone number, email address, and the service address where the work will be done.
If you reach out through our website, we may also collect basic technical information like your IP address, browser type, and the pages you visit. This helps us understand how people find and use our site.
How We Use Information
We use your contact details to schedule your chimney repair, send you updates, and follow up after the job is complete. If you call us, we use your number to reach you about your appointment.
We also use website data to improve our services, respond to your questions, and keep our records accurate. We do not sell your personal information to anyone.
Cookies and Tracking
Our website uses cookies and similar tracking tools to remember your preferences and understand how visitors move through the site. Cookies are small files stored on your device.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not work as smoothly.
Analytics and Third-Party Tools
We use analytics services like Google Analytics to see how many people visit our site, which pages they view, and where they come from. These tools collect anonymous data and do not identify you personally.
We may also use third-party scheduling or communication tools to manage appointments and messages. These providers only access the information needed to perform their specific tasks.
Data Sharing and Disclosure
We share your information only when necessary to complete your chimney repair. That includes our technicians, office staff, and trusted service providers who help us run our business.
We may also disclose information if required by law, to protect our rights or safety, or in connection with a business transfer. We never sell your personal data.
Data Retention
We keep your information for as long as needed to provide services, maintain accurate records, and meet legal requirements. When we no longer need it, we securely delete or anonymize it.
If you ask us to remove your data, we will do so unless we are required to keep it for legal or operational reasons.
Data Security
We use reasonable security measures to protect your information from unauthorized access, loss, or misuse. These include physical, electronic, and procedural safeguards.
No method of transmission over the internet is completely secure, but we work hard to keep your data safe and review our practices regularly.
Your Rights
You can ask us to access, correct, or delete the personal information we hold about you. You can also object to certain uses or request that we restrict how we process your data.
To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law.
Children's Privacy
Our services are meant for adults. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal data, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page with a revised effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.